Customer & Business Strategy

Experience Strategy Agencies

Boost your brand’s success and build stronger customer relationships with an experience strategy, designed by industry experts to enhance your brand’s user journey. Procure once via StudioSpace and get hassle-free access to the best agencies that specialise in Experience Strategy

No subscription fees. No lock-in contracts.

We’re trusted by
Why StudioSpace?

Benefits for Your Brand

  • Speed
  • Value
  • Efficiency

Three competitive proposals from your shortlist in five days – with project kick-off straight away through a StudioSpace Statement of Work.

Diagram: StudioSpace proposal process
Customer Retention

Need agency expertise in experience design or user testing?

Need agency expertise in experience design or user testing? It’s critical for a brand to get these areas right. Effective experience design shapes how customers feel about your products. Proper user testing ensures your offerings meet user expectations and work flawlessly. If these elements are off, it can cost you customers and reduce your market share.

StudioSpace makes it easy to roster specialists with in-depth industry knowledge to enhance your user interface and guarantee product usability. Under a StudioSpace MSA, brands can procure multiple agencies at once under a single umbrella contract that’s backed by our guarantee. Now that’s working at scale.

Our Agencies can Help you With:

  • Customer Journey MappingUnderstanding the path your customers take to purchase is crucial. It helps identify pain points and opportunities to enhance their experience.
  • User Persona DevelopmentCreating detailed user personas can guide tailored marketing strategies. This ensures your messages resonate better with different segments of your audience.
  • Touchpoint AnalysisAnalyzing each interaction between customer and brand shows where you need improvements. It strengthens overall satisfaction and loyalty.
  • Experience PersonalizationPersonalizing the user experience increases engagement and conversion rates. Brands that excel at personalization can see significant growth in customer retention.
Vetted and verified

Proven Expertise Across Over 30 Major Sectors

  • 9 Family businesses
  • 78 languages spoken
  • 30% of agencies female-founded [with a target of 50%]
  • Over 1,000 awards won

What brands are saying about us

Feedback icon
Marketing Manager
MA Financial Group
Feedback icon
Chief Innovation Officer
Feedback icon
GM - Member Engagement & Innovation
TAL Insurance
Feedback icon
Head of Audience and Brand Growth
News corp
Feedback icon
User Experience Lead
Jaguar Land Rover Group
Feedback icon
Head of Operations
Gala Games

Other market options

Project briefing fee
Subscription fee
$1,000+ monthly
Who's doing the work?
Specialist agencies
Individual freelancers
Founder-run specialists only
Vetted & compliant
ISO 27001 certified
NDAs pre-signed by agencies
Single supplier contract

People Also Asked

What defines a good experience strategy?

A good experience strategy centers on user needs and clear goals. It draws from thorough research to tailor services that engage and satisfy users deeply. This approach boosts loyalty and value from every interaction, keeping brands vital and competitive.

What is service blueprinting?

Service blueprinting is a detailed process used to visually map out service delivery. It shows each step, the roles involved, and the interactions between clients and staff. You can see how different parts connect and identify areas for improvement.

How much on average do medium-sized companies spend on Experience Strategy?

Medium-sized companies usually spend around $50,000 to $200,000 on experience strategy. This cost can vary based on the company’s needs and the project’s scope.

What are the latest trending topics in Experience Strategy?

Experience strategy currently focuses on personalized user journeys and immersive tech like AR and VR. Brands also prioritize sustainability and ethics in their designs, ensuring they meet customer values. Real-time data analytics is key for tailoring user experiences.

What are some common mistakes brands make in Experience Strategy?

Some common mistakes brands make in experience strategy include not understanding their audience, lacking clear objectives, and ignoring data feedback. Often, brands fail to integrate an experience across all customer touchpoints, leading to a disjointed user journey that doesn’t effectively build loyalty or engagement.


Get Matched with the Right Agency

  • We've vetted the top 1% of agency talent, so you don't have to
  • Work at scale with teams of agile specialists
  • Trusted by some of the world’s best brands
Get Access Today No locked in contracts
Zero subscription fees

Want to learn more? Chat with us

Projects completed
Specialist Independents
Agencies listed
Average Client Satisfaction