Experience & Design

CX Design Agencies

Streamline your customers’ experience with the help of a vetted CX agency. They’ll be able to provide specialist knowledge about customer research, customer service, and tone of voice based on your business, your customer base and what you offer. Procure once via StudioSpace and get hassle-free access to the best agencies that specialise in CX Design

No subscription fees. No lock-in contracts.

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Why StudioSpace?

Benefits for Your Brand

  • Speed
  • Value
  • Efficiency

Three competitive proposals from your shortlist in five days – with project kick-off straight away through a StudioSpace Statement of Work.

Diagram: StudioSpace proposal process
Enhanced loyalty

Need agency expertise in CX strategy or user engagement?

Getting CX strategy and user engagement right is crucial for brands aiming to stay competitive. It enhances customer loyalty and boosts revenue by meeting or exceeding customer expectations. Without a strong customer experience strategy, brands risk falling behind, as today’s market demands personalized and seamless interactions across all platforms.

StudioSpace makes it easy to roster specialists with in-depth industry knowledge to streamline your CX and boost engagement. Under a StudioSpace MSA, brands can procure multiple agencies at once under a single umbrella contract that’s backed by our guarantee. Now that’s working at scale.

Our Agencies can Help you With:

  • Customer Journey MappingUnderstanding each step a customer takes with your brand helps pinpoint areas for improvement. It's essential for creating a seamless experience across all touchpoints.
  • User Persona DevelopmentDeveloping detailed user personas ensures your services meet specific needs. This targets your strategies effectively and increases customer satisfaction.
  • Service BlueprintingThis visual tool outlines your service along with the interactions crucial to success. It identifies fail points and opportunities, improving both efficiency and customer interaction.
  • Touchpoint AnalysisAnalyzing every interaction customers have with your brand reveals crucial insights. It helps enhance their overall experience and fosters loyalty.
Vetted and verified

Proven Expertise Across Over 30 Major Sectors

  • 9 Family businesses
  • 78 languages spoken
  • 30% of agencies female-founded [with a target of 50%]
  • Over 1,000 awards won

What brands are saying about us

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Marketing Manager
MA Financial Group
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Chief Innovation Officer
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GM - Member Engagement & Innovation
TAL Insurance
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Head of Audience and Brand Growth
News corp
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User Experience Lead
Jaguar Land Rover Group
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Head of Operations
Gala Games

Other market options

Project briefing fee
Subscription fee
$1,000+ monthly
Who's doing the work?
Specialist agencies
Individual freelancers
Founder-run specialists only
Vetted & compliant
ISO 27001 certified
NDAs pre-signed by agencies
Single supplier contract

People Also Asked

What defines good customer experience design?

Good customer experience design is clear and simple. It meets users’ needs efficiently, making sure they’re satisfied and can navigate easily.

How to measure customer experience effectively?

To measure customer experience effectively, track customer feedback through surveys and online reviews. Analyze data from customer interactions and use metrics like Net Promoter Score to see how likely they are to recommend your service. Constantly seek ways to improve based on this feedback.

How much on average do medium-sized companies spend on CX Design?

Medium-sized companies often spend around $50,000 to $200,000 on CX design each year. This cost varies based on the company’s specific needs and the project’s scope. They choose this investment to improve customer experience and boost satisfaction. This leads to better sales and loyalty. Businesses see this as a crucial part of success.

What are the latest trending topics in CX Design?

The latest trends in CX design focus on personalization and immersive tech. Brands now tailor experiences using AI, enhancing customer satisfaction. Emphasis on ethical data use and accessibility also shapes current strategies, ensuring inclusivity in user interactions.

What are some common mistakes brands make in CX Design?

Some common mistakes brands make in customer experience design include not understanding their audience well, neglecting user feedback, and focusing too much on aesthetics rather than functionality. They often overlook the importance of integrating all channels for a seamless experience, which can frustrate customers and hurt the brand.


Get Matched with the Right Agency

  • We've vetted the top 1% of agency talent, so you don't have to
  • Work at scale with teams of agile specialists
  • Trusted by some of the world’s best brands
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Agencies listed
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